Customer Feedback Quotes

"Your most unhappy customers are your greatest source of learning." "Market research doesn't help. If you had gone to a customer in 2013 and said, 'would you like a black, always-on cylinder in your kitchen about the size of a Pringles can that you can talk to and ask questions, that also turns on your lights and plays musi" "The ability to change faster than your competition purely, purely as a function of the ability to get feedback from the market and respond to it, that iterative process—we think is magical"