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"Ne répondez jamais à une personne en colère par une réplique cinglante, même si elle le mérite... Ne permettez pas que sa colère devienne votre colère."
Bohdi Sanders
Related tags
Anger management
Calm response
Conflict resolution
Emotional intelligence
Empathy
Interpersonal skills
Mindfulness
Peace
Reacting calmly
Self-control
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