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Business Strategy Quotes

"A brand for a company is like a reputation for a person. You earn reputation by trying to do hard things well."
Jeff Bezos
"We've had three big ideas at Amazon that we've stuck with for 18 years, and they're the reason we're successful: Put the customer first. Invent. And be patient."
Jeff Bezos
"If you're competitor-focused, you have to wait until there is a competitor doing something. Being customer-focused allows you to be more pioneering."
Jeff Bezos
"Your margin is my opportunity."
Jeff Bezos
"All businesses need to be young forever. If your customer base ages with you, you're Woolworth's."
Jeff Bezos
"We are stubborn on vision. We are flexible on details."
Jeff Bezos
"If you only do things where you know the answer in advance, your company goes away."
Jeff Bezos
"If you're long-term oriented, customer interests and shareholder interests are aligned."
Jeff Bezos
"A company shouldn't get addicted to being shiny, because shiny doesn't last."
Jeff Bezos
"All of my best decisions in business and in life have been made with heart, intuition, guts... not analysis."
Jeff Bezos
"Sometimes we measure things and see that in the short term they actually hurt sales, and we do it anyway."
Jeff Bezos
"Friends congratulate me after a quarterly-earnings announcement and say, 'Good job, great quarter.' And I'll say, 'Thank you, but that quarter was baked three years ago.'"
Jeff Bezos
"Day 2 companies make high-quality decisions, but they make high-quality decisions slowly. To keep the energy and dynamism of Day 1, you have to somehow make high-quality, high-velocity decisions."
Jeff Bezos
"We innovate by starting with the customer and working backwards. That becomes the touchstone for how we invent."
Jeff Bezos
"When [competitors are] in the shower in the morning, they're thinking about how they're going to get ahead of one of their top competitors. Here in the shower, we're thinking about how we are going to invent something on behalf of a customer."
Jeff Bezos
"One common pitfall for large organizations – one that hurts speed and inventiveness – is 'one-size-fits-all' decision making...The end result of this is slowness, unthoughtful risk aversion, failure to experiment sufficiently, and consequently diminished i"
Jeff Bezos
"If you're watching your competitors, you're unlikely to invent a bunch of stuff on your own."
Jeff Bezos
"Me-too companies have not done that well over time."
Jeff Bezos
"Sometimes (often actually) in business, you do know where you’re going, and when you do, you can be efficient. Put in place a plan and execute. In contrast, wandering in business is not efficient ... but it’s also not random. It’s guided – by hunch, gut, i"
Jeff Bezos
"No customer was asking for Echo. This was definitely us wandering. Market research doesn’t help."
Jeff Bezos