“Your most unhappy customers are your greatest source of learning.”
— Bill Gates
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Simplified Meaning:
When people are not happy with what you sell or do, they point out your mistakes and flaws. This is really useful because it shows you what needs fixing. For example, if a restaurant keeps getting complaints about slow service, the owner knows they need to hire more staff or train them better. By listening to these unhappy customers, the business can get better and make more people happy. In your own life, if someone tells you why they're upset with you, it helps you understand what you need to work on. So, instead of feeling bad about criticism, remember it can help you improve.
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Business growth Business strategy Customer experience Customer feedback Customer relationship management Customer retention Customer satisfaction Learning opportunity Service improvementFEATURED QUOTES
