"La rétention est le jeu."
— Gary Vaynerchuk
Simplified Meaning:
Keeping customers or clients is very important for a business to be successful. Imagine you have a small coffee shop. If people come once but never come back, you always need to find new customers. But if people love your coffee and keep returning, you don't have to spend so much time and money attracting new people. They will also tell their friends about your shop, bringing in even more customers. This idea can be applied to other areas too, like in friendships. If you maintain good relationships and keep in touch with friends, you'll always have a strong support system.
Related tags
Brand loyalty Business growth Business strategy Customer engagement Customer loyalty Customer retention Growth Marketing RetentionFEATURED QUOTES