"El servicio que se presta sin alegría no ayuda ni al servidor ni al servido"

“You learn more in failure than you ever do in success”

“I think it’s very important to have a feedback loop, where you’re constantly thinking ...”

“There's two buttons I never like to hit: that's panic and snooze.”

“Be the change that you wish to see in the world.”

“Stop letting people who do so little for you control so much of your mind, feelings and emotions.”

“In the old world, you devoted 30% of your time to building a great service and 70% of your...”

“What you seek is seeking you”

“There is only one quality worse than hardness of heart and that is softness of head.”

“The people who are crazy enough to think they can change the world are the ones who do.”

“When everything seems to be going against you, remember that the airplane takes off agains...”

“Live without pretending, love without depending, listen without defending, speak without offending”

“Hurt me with the truth. Don’t comfort me with a lie”