Customer Satisfaction Quotes

"The best customer service is if the customer doesn’t need to call you, doesn’t need to talk to you. It just works." "We understand that and believe in failing early and iterating until we get it right. When this process works, it means our failures are relatively small in size (most experiments can start small), and when we hit on something that is really working for cus" "Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight."