"最高のカスタマーサービスは、顧客があなたに電話する必要がなく、あなたと話す必要もないことです。それは単に機能します。"
— Jeff Bezos
Simplified Meaning:
Great customer service means making sure everything works so well that the customer never has to contact you for help.
Related tags
Business operations Business strategy Customer satisfaction Customer service Efficiency Service design User experienceFEATURED QUOTES