“I still believe heavily that we have to be careful about having this ego and hubris as a successful corporation, that we should do it all. Because then I think we start to fail our customers and we're too focused on taking over the world”
— Parker Harris
Simplified Meaning:
When a company becomes very successful, it might start to believe it can do everything and should be involved in all kinds of businesses. This is dangerous because it can lead the company to overlook the needs of its customers, who are the most important part of its success. Instead of being obsessed with expanding into every possible area, the company should stay focused on doing what it does best and serving its customers well. Think of a popular restaurant that’s famous for its delicious burgers. If the restaurant starts thinking it can cook everything, like sushi, pizza, and fine dining, it might lose its special touch with burgers. Customers who loved the burgers might get disappointed because the focus on making great burgers is lost. Over time, the restaurant could lose its loyal customers because it tried to be everything to everyone and ended up not being great at anything. So, if you're part of a successful company, remember to stay humble. Focus on what you do best and always keep your customers happy. This way, you grow naturally and don’t lose sight of what made you successful in the first place.