"我们的信念是,如果你把文化搞对了,大多数其他事情,如优质的客户服务、建立一个伟大的长期品牌或充满激情的员工和客户,都会自然而然地发生。"
— Tony Hsieh
Simplified Meaning:
When a company creates a positive and strong work culture, many good things follow naturally. Imagine a restaurant where the owner treats all employees with respect and encourages teamwork. Everyone feels happy and valued, so they work harder and with more passion. This great attitude spreads to how they treat customers, leading to excellent service. As a result, people enjoy their time at the restaurant and talk about it to friends, boosting the restaurant's reputation over time. Basically, taking care of the workers and making sure they feel good at work can lead to long-lasting success and loyal customers. This same idea can be used in any job or company, where focusing on building a happy and motivated team makes everything else fall into place more easily.