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"No se trata de estar implacablemente enfocado en el competidor Se trata de estar implacablemente enfocado en el cliente"

Satya Nadella

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Simplified Meaning:

When running a business, it's more important to pay attention to what your customers need and want, instead of only worrying about beating other companies. Imagine you have a small bakery. Instead of always trying to make better cakes than the bakery down the street, you should talk to your customers, find out what flavors they like, and make cakes that fit their tastes. By focusing on making your customers happy, they will keep coming back, and your business will do well. For example, if you notice your customers really like vegan options, you can create more of those and advertise them. By caring more about what your customers think and want, you'll build a loyal customer base and get good word-of-mouth, which helps your business grow more effectively than just trying to outdo your competition.

Related tags
Business strategy Business success Competition Competitive advantage Customer experience Customer focus Customer loyalty Customer satisfaction Customer-centric Market strategy
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