Organizational Behavior Quotes

"Most large organizations embrace the idea of invention, but are not willing to suffer the string of failed experiments necessary to get there." "People ask the difference between a leader and a boss. The leader leads, and the boss drives." "Companies are rarely criticized for the things that they failed to try. But they are, many times, criticized for things they tried and failed at." "One advantage — perhaps a somewhat subtle one — of a customer-driven focus is that it aids a certain type of proactivity. When we're at our best, we don't wait for external pressures. We are internally driven to improve our services, adding benefits and fe" "Trust is the foundation of any successful team. Without it, there can be no unity or progress." "The business schools reward difficult complex behavior more than simple behavior, but simple behavior is more effective" "University politics are vicious precisely because the stakes are so small" "CEOs are hired for their intellect and business expertise - and fired for a lack of emotional intelligence." "For individuals character is destiny For organizations culture is destiny" "You will never understand bureaucracies until you understand that for bureaucrats procedure is everything and outcomes are nothing" "You manage things; you lead people" "Decision-making is the heart of administration, and rationality is at the heart of decision-making"