"Un employé se fait dire que le client a toujours raison et, de fait, le client est généralement un crétin et un connard."
— Larry David
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Simplified Meaning:
Sometimes, businesses say that customers are always right to make sure they are happy and keep coming back. But in reality, customers can often be rude or make silly complaints. For example, think of a waiter in a restaurant. If a customer yells at the waiter because the food took too long, even if the kitchen was very busy, it’s not really the waiter’s fault. The waiter still has to be polite and solve the problem to keep their job and make the customer satisfied. This quote highlights the tough situation employees face and reminds us to be kinder and more understanding to workers, realizing that they are often in difficult positions trying to help us.
