"カスタマーサービスは一部門だけでなく会社全体であるべきです"

“I like the challenge of trying different things and wondering whether it’s going to work...”

“Instead of resisting to changes, surrender. Let life be with you, not against you.”

“It is during our darkest moments that we must focus to see the light.”

“The reward of our work is not what we get, but what we become.”

“Expose yourself to your deepest fear; after that, fear has no power, and the fear of freed...”

“You can’t connect the dots looking forward; you can only connect them looking backwards....”

“The only true wisdom is in knowing you know nothing”

“You never fail until you stop trying.”

“You have within you right now, everything you need to deal with whatever the world can throw at you”

“You will never be able to escape from your heart. So it’s better to listen to what it has to say.”

“What does not destroy me, makes me stronger”

“You are never too old to set another goal or to dream a new dream”