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"一个优点——也许是一个有点微妙的优点——通过客户驱动的焦点是,它有助于某种类型的主动性。当我们表现最好的时候,我们不会等待外部压力。我们是由内驱动来改善我们的服务,增加好处和特色。"
Jeff Bezos
Related Topics
Customer Driven Focus
Proactivity
Service Improvement
Internal Motivation
Customer Benefits
Business Strategy
Customer Service
Organizational Behavior
Business Proactivity
Service Enhancements
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