“There are many ways to center a business. You can be competitor focused, you can be product focused, you can be technology focused, you can be business model focused, and there are more. But in my view, obsessive customer focus is by far the most protectiv”
— Jeff Bezos
Simplified Meaning:
There are different ways to run a business. You can focus on what your competition is doing, you can focus on your products, you can focus on the technology you use, or you can focus on how you make money. However, the best way to keep your business safe and successful is to always focus on what your customers want and need.
Related tags
Business strategy Competitor analysis Customer focus Customer satisfaction Product development Technology in business