"有很多方法可以让一个企业保持核心。你可以专注于竞争对手，也可以专注于产品，还可以专注于技术，或者专注于商业模式，而且还有更多。但在我看来，过分的客户关注是迄今为止最为重要的。"
— Jeff Bezos
Simplified Meaning:
Running a business can revolve around different priorities: keeping an eye on what competitors are doing, concentrating on developing new products, using the latest technology, or finding innovative business models. But the best way to ensure a business stays strong and successful is to focus deeply on the customers and their needs. For example, think about a popular restaurant in your neighborhood. It could worry about how other eateries are doing or it could constantly change its menu, but what really keeps it busy and loved by people is how it treats its customers. When the staff knows regular patrons by name, gives great service, and adjusts the meals based on what people like or dislike, the diners keep coming back. When businesses put their customers first, they build loyalty and trust, which protects and sustains the business over the long term.
