“We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better.”

“In the old world, you devoted 30% of your time to building a great service and 70% of your...”

“Don’t waste your time chasing butterflies. Mend your garden, and the butterflies will come.”

“Have the courage to follow your heart and intuition. They somehow already know what you tr...”

“If you don't find a way to make money while you sleep, you will work until you die”

“This too shall pass”

“The best way out is always through.”

“You learn more in failure than you ever do in success”

“The future belongs to those who see possibilities before they become obvious”

“You can have a job, or you can have a career, or you can have a calling. If you can someho...”

“The only true wisdom is in knowing you know nothing”

“We should not judge people by their peak of excellence; but by the distance they have trav...”

“In 1995 I had $7 bucks in my pocket and knew two things: I’m broke as hell and one day I...”