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"我们将顾客视为派对上的受邀嘉宾,而我们是东道主。我们的职责是每天努力让顾客体验的每个重要方面都有所改善。"

Jeff Bezos

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Simplified Meaning:

Think of our customers like guests coming to a party we are throwing. Our job is to make their time as enjoyable as possible each day.

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Business philosophy Customer engagement Customer experience Customer relationship management Customer satisfaction Customer service Hospitality Quality service Service improvement
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