"Nous considérons nos clients comme des invités à une fête, et nous sommes les hôtes. C'est notre travail, chaque jour, de rendre chaque aspect important de l'expérience client un peu meilleur."
— Jeff Bezos
Simplified Meaning:
Think of our customers like guests coming to a party we are throwing. Our job is to make their time as enjoyable as possible each day.
Related tags
Business philosophy Customer engagement Customer experience Customer relationship management Customer satisfaction Customer service Hospitality Quality service Service improvementFEATURED QUOTES