"人々は自分のイライラを表現するのが得意ではありません。顧客の声を聞く最良の方法は、指標を通じてです。"
— Chris Hughes
Simplified Meaning:
People find it hard to show when they are upset. To understand what customers want, it is best to look at numbers and data.
Related tags
Analytics Business strategy Customer experience Customer feedback Customer satisfaction Customer service Frustration Listening MetricsFEATURED QUOTES