"我并不反对beta测试或调查。但是，作为产品或服务的拥有者，你必须理解客户，拥有一个愿景，热爱你的产品或服务。然后，beta测试和研究可以帮你发现你的盲点。卓越的客户体验始于此。"

“We're not retreating; we're advancing in different direction;”

“There are two kinds of pain in this world. The pain that hurts, the pain that alters.”

“It ain’t about how hard you hit. It’s about how hard you can get hit and keep moving forward”

“No great mind has ever existed without a touch of madness.”

“When you find your path, you must not be afraid. You need to have sufficient courage to ma...”

“The only way to truly understand the world is to deeply engage with it”

“Most decisions should probably be made with somewhere around 70% of the information you wi...”

“Confusion is a luxury which only the very, very young can possibly afford and you are not ...”

“When everything seems to be going against you, remember that the airplane takes off agains...”

“Great minds discuss ideas; average minds discuss events; small minds discuss people”

“We innovate by starting with the customer and working backwards. That becomes the touchsto...”

“A woman should soften but not weaken a man.”