"یک مزیت — شاید یکی که کمی ظریف است — تمرکز روی مشتری، این است که به یک نوع خاص از پیش‌دستی کمک می‌کند. وقتی که در بهترین حالت خود هستیم، منتظر فشارهای خارجی نمی‌مانیم. ما از درون محرک شده‌ایم تا خدماتمان را بهبود بخشیم، فواید و امکانات بیشتری اضافه کنیم."

“No one can continually insult you or hurt your feelings without your permission.”

“Great minds discuss ideas; average minds discuss events; small minds discuss people”

“If I had asked people what they wanted, they would have said faster horses.”

“The person who risks nothing does nothing, has nothing, is nothing, and becomes nothing”

“I know this world is cold and deceiving but I keep my head up like my nose is bleeding”

“The only impossible journey is the one you never begin.”

“I often speak to people who wonder why they continue to fail. In many situations, they are...”

“The best thing I did was to choose the right heroes”

“Fear is the greatest obstacle to learning”

“When the eagles are silent, the parrots begin to jabber.”

“I very frequently get the question, “What’s going to change in the next ten years?” ...”

“A team aligned behind a vision will move mountains”