"一个优点——也许是一个有点微妙的优点——通过客户驱动的焦点是，它有助于某种类型的主动性。当我们表现最好的时候，我们不会等待外部压力。我们是由内驱动来改善我们的服务，增加好处和特色。"

“In the old world, you devoted 30% of your time to building a great service and 70% of your...”

“Failure is not the opposite of success; it's part of success”

“Today is your day, your mountain is waiting. So get on your way.”

“Intuition is really a sudden immersion of the soul into the universal current of life.”

“The best way to predict the future is to invent it”

“The reasonable man adapts himself to the world: the unreasonable one persists in trying to...”

“Only the guy who isn’t rowing has time to rock the boat.”

“You can become blind by seeing each day as a similar one. Each day is a different one, eac...”

“You can have a job, or you can have a career, or you can have a calling. If you can someho...”

“No runner ever won a race buy looking over his should and demeaning the competition.”

“If you really want to do something, you’ll find a way. If you don’t, you’ll find an excuse.”

“The most we can hope for is to create the best possible conditions for success, then let g...”