"Il y a de nombreux avantages à adopter une approche centrée sur le client, mais voici le plus important : les clients sont toujours magnifiquement, merveilleusement insatisfaits, même lorsqu'ils déclarent être heureux et que les affaires sont florissantes."

“The best preparation for good work tomorrow is to do good work today”

“Believe you can and you're halfway there”

“All successes begin with Self-Discipline. It starts with you.”

“You can kill the dreamer, but you can’t kill the dream.”

“In the end, we will remember not the words of our enemies, but the silence of our friends.”

“Begin by seizing something which your opponent holds dear; then he will be amenable to your will.”

“The great question that has never been answered, and which I have not yet been able to ans...”

“Whatever the problem, be part of the solution. Don't just sit around raising questions and...”

“Failure is not the end, but a stepping stone to greater success.”

“Man suffers only because he takes seriously what the gods made for fun.”

“I am always doing what I cannot do yet, in order to learn how to do it.”

“As the man once said, the harder you work, the luckier you get.”