Product Development Quotes

"I strongly believe that missionaries make better products. They care more. For a missionary, it's not just about the business. There has to be a business, and the business has to make sense, but that's not why you do it. You do it because you have somethin" "We innovate by starting with the customer and working backwards. That becomes the touchstone for how we invent." "When [competitors are] in the shower in the morning, they're thinking about how they're going to get ahead of one of their top competitors. Here in the shower, we're thinking about how we are going to invent something on behalf of a customer." "Any product that needs a manual to work is broken." "Move fast and break things. Unless you are breaking stuff, you are not moving fast enough" "I love taking an idea... to a prototype and then to a product that millions of people use" "I have never forgotten that the future of our company depends on our ability to invent, and it's my job to keep us pointed toward the forefront in both new products and new technology." "Society will pay you for creating things it wants" "Engineers work for engineers. It's a recursive process in which the curiosity of one leads to the craftsmanship of the other, leading to an ultimate product that truly serves without compromise." "The Hacker Way is an approach to building that involves continuous improvement and iteration" "In general, it's best if you're building something that you yourself need" "No growth hack, brilliant marketing idea, or sales team can save you long-term if you don’t have a sufficiently good product" "If you are not embarrassed by the first version of your product, you've launched too late" "Starting and growing a business is as much about the innovation, drive, and determination of the people who do it as it is about the product they sell." "I’m not against beta testing or surveys. But you, the product or service owner, must understand the customer, have a vision, and love the offering. Then, beta testing and research can help you find your blind spots. A remarkable customer experience starts " "Good inventors and designers deeply understand their customer. They spend tremendous energy developing that intuition. They study and understand many anecdotes rather than only the averages you’ll find on surveys. They live with the design." "There are many ways to center a business. You can be competitor focused, you can be product focused, you can be technology focused, you can be business model focused, and there are more. But in my view, obsessive customer focus is by far the most protectiv" "The balance of power is shifting toward consumers and away from companies… The right way to respond to this if you are a company is to put the vast majority of your energy, attention and dollars into building a great product or service and put a smaller am" "We understand that and believe in failing early and iterating until we get it right. When this process works, it means our failures are relatively small in size (most experiments can start small), and when we hit on something that is really working for cus" "No customer was asking for Echo. This was definitely us wandering. Market research doesn’t help."